Privacy & Cookie Policy

Last updated: 21 October 2026

Tweak Skin & Aesthetics ("we", "us", "our") is committed to protecting your personal information. This policy explains what information we collect, why we collect it, how we keep it safe and the rights you have under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Tweak Skin & Aesthetics is the data controller for your personal information.

Address: 6 Fleshers' Vennel, Perth, PH2 8PF
Email: Tweakskinandaesthetics@gmail.com
Phone: 07452 860460
ICO registration number: ZB864109

What information we collect

  • Contact details, such as your name, email address and phone number, when you get in touch, book an appointment or sign up to our newsletter.

  • Appointment information, such as the treatments you book, appointment dates and payment records.

  • Health information, such as your medical history, medications, allergies, consent forms, treatment notes and clinical photographs. We collect this before and during your treatment so we can treat you safely.

  • Marketing preferences, such as whether you'd like to hear about news and offers.

  • Website usage information, collected through cookies (see "Cookies" below).

How we use your information

  • To provide your treatments and manage appointments. Lawful basis: performance of a contract.

  • To assess your suitability for treatment, treat you safely and keep clinical records. Health information is special category data. We process it for the purposes of providing health care (UK GDPR Article 9(2)(h)) and to meet our legal and regulatory obligations.

  • To reply to your enquiries. Lawful basis: legitimate interests.

  • To send you news, offers and updates. Lawful basis: consent. You can unsubscribe at any time using the link in any email.

  • To understand how our website is used and improve it. Lawful basis: consent, given through our cookie banner.

  • To meet our legal and regulatory obligations, including those set by Healthcare Improvement Scotland (HIS) and the General Pharmaceutical Council (GPhC).

Clinical photographs

We take before and after photographs as part of your clinical record. We will only use them on our website or social media if you give us separate written consent, and you can withdraw that consent at any time.

Who we share your information with

We never sell your personal information. We only share it with trusted providers who help us run the clinic, and only as much as they need:

  • Aesthetic Nurse Software, which we use to store client records and consultation forms

  • Squarespace, which hosts our website and sends our email newsletters

  • Our payment provider, when you pay for treatments

  • Regulators and professional bodies, such as HIS or the GPhC, where we are legally required to

  • Your GP or other healthcare professionals, with your consent or in an emergency

Some of these providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place to protect it.

How long we keep your information

  • Clinical records: for [8] years after your last appointment, in line with professional guidance.

  • Newsletter details: until you unsubscribe.

  • General enquiries: up to 12 months.

How we keep your information safe

We use secure, password-protected systems and limit access to your information to those who need it to provide your care.

Your rights

You have the right to:

  • Access the personal information we hold about you

  • Ask us to correct anything that's inaccurate

  • Ask us to delete your information (we may need to keep clinical records for legal reasons)

  • Ask us to restrict or stop using your information

  • Ask for a copy of your information to move to another provider

  • Withdraw your consent at any time, where we rely on consent

To make a request, email us at Tweakskinandaesthetics@gmail.com. We'll respond within one month.

If you're unhappy with how we've handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

Cookies are small text files stored on your device when you visit a website. We use:

  • Essential cookies, which are needed for our website to work, such as remembering your cookie choices. These don't need your consent.

  • Analytics cookies, which help us understand how visitors use our website so we can improve it. We use Squarespace Analytics. These are only set if you select "Accept".

  • Marketing cookies, such as the Meta Pixel, which help us measure our social media advertising. These are only set if you select "Accept". Delete this point if you don't use them.

You can change your choices at any time by selecting "Cookie Preferences" at the bottom of any page, or through your browser settings. For a full list of the cookies Squarespace uses, see Squarespace's cookie guide.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.